Contact Us

Rocket Reels Gaming Limited is a fully licensed and regulated online gaming provider, dedicated to offering a fair, secure, and enjoyable environment. We are transparent about our operations and ownership to build and maintain your confidence.

• Full Legal Company Name: Rocket Reels Gaming Limited
• Company Registration Number: 11234567
• Jurisdiction of Registration: England and Wales, United Kingdom
• Registered Office Address: 20 St Thomas Street, London, SE1 9RS, United Kingdom
• Incorporation Date: 15 March 2018
• VAT Registration Number: GB 123456789
• Ownership Structure: Rocket Reels Gaming Limited is a wholly-owned subsidiary of Stellar Gaming Holdings PLC, a reputable entity in the global gaming sector.
• Key Management Roles: Our operations are overseen by a dedicated leadership team including a Chief Compliance Officer (CCO) and a Money Laundering Reporting Officer (MLRO), ensuring strict adherence to all regulatory requirements.

For all non-urgent enquiries, partnerships, or general feedback, please use the following contact details:

Our dedicated customer support team is available 24/7 to assist you with any questions or issues related to your gaming experience.

Support Availability & Response Times

Operating Hours: Our customer support is available 24 hours a day, 7 days a week, including all public holidays.

Rocket Reels Gaming Limited operates under strict regulatory oversight, ensuring fair play, player protection, and adherence to all applicable laws.

• Licensing Authority: Great Britain Gambling Commission (UKGC)
• Licence Number: 57891-R-345678-002
• Licence Type: Remote Gambling Software Licence (B2C)
• Licence Status: Active and valid
• Verify Our Licence: You can verify the status of our licence directly on the UKGC public register: Gambling Commission Public Register

Regulatory Authority Contact

For direct contact with our regulatory body regarding licensing or compliance matters:

• Great Britain Gambling Commission: www.gamblingcommission.gov.uk/contact-us

We are deeply committed to promoting responsible gambling and providing resources for players to manage their play. If you or someone you know needs support, please contact us or one of the following organisations:

We offer various tools for responsible gaming, including deposit limits, self-exclusion, and reality checks. Please visit our Responsible Gambling page for more information.

We aim to resolve any complaints or disputes fairly and promptly. Our internal complaints procedure is designed to handle issues efficiently. If you are not satisfied with the outcome of our internal process, you may refer your complaint to our Alternative Dispute Resolution (ADR) provider.

Your security and fair play are guaranteed through rigorous testing and independent certifications:

• eCOGRA: www.ecogra.org
• Gaming Laboratories International: gaminglabs.com

Rocket Reels Gaming Limited is proud to be a member of leading industry associations, reinforcing our commitment to high standards and best practices:

• European Gaming and Betting Association (EGBA): www.egba.eu
• Remote Gambling Association (RGA): www.rga.eu

We employ advanced security protocols to protect your transactions and funds:

We are fully compliant with the General Data Protection Regulation (GDPR) and other relevant data protection laws. For details on how we collect, process, and protect your personal data, please refer to our Privacy Policy.